Creation Of Website Development workflow

Development of websites is not something that I had a background in before my Chatterkick journey. I took one web design class and a client-side web basic coding class in college; I had the fundamental essentials down. As web development became more of consistent service for Chatterkick, I really had to dive in and learn how to create websites that provide a simple user experience and are easy to maintain. Refining our web offerings to Squarespace Development, WordPress Development and web maintenance called for a better development workflow.

One advantage thing about not having a technical background in development was that I didn’t get distracted by the minutia of the building process. I was able to put together some basic tools, integrate into our current software, and create a delightful website resource.


The Process

There are an overwhelming 128 tasks in our Website Customer Journey workflow with many expanding lists. Because we have such a small full-time website development team (currently one - me!), relying on partner support is critical for our success. I’ve found that partnerships really flourish when you have clearly defined roles on who is doing what and who really gets to flex which skills. I’ve tried a lot of different types of partnerships and will continue to test the waters, but hiring a great project manager is really vital. They don’t really need to know the technical side of web development, but they do need to have an eye for design and a basic understanding of user experience. This checklist allows them to really go through the flow step by step to make sure the site is moving along for the client.

 

128 Task Journey From Client Onboarding To Website Launch

 

The Resources

As this service adapts, the resources have definitely changed. In the process of setting up all of the assets, I created kickoff agenda, a 10-page website plan, timelines, launch checklist, scope and time tracking, and even a bank of email template responses.

 

Dropbox Houses The Assets Created For The Process

 
 

Basic Agenda Template For Kickoff Meetings

 
 

Sample Website Timeline From 10-Page Web Plan

 

Other Responsibilities For Web Process

  • Website Development, Training, And Maintenance

  • Recruiting And Managing Website Partners: Developers, Project Managers, Creators

  • Managing Website Development Budget

  • Positioning, Pricing, Packages And Proposal Development

  • Assisting Sales

  • Platform Experience: Squarespace, WordPress On Divi And Genesis Framework, Shopify

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New Hire Orientation Program Development

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Restructure Website Development Services, Pricing, & Partnerships